As we look back on the unprecedented nature of 2020 so far, and with a gradual return to normality seemingly now upon all of us, it’s great time to look back and see what we’ve learned.
Leading ITS solutions provider MVIS has been on this journey of self-reflection, and highlights adaptability as perhaps the key factor to thriving as a business throughout the challenging lockdown period.
It’s probably not unfair to say there isn’t an individual in the entire nation who hasn’t been dealt some sort of challenge with adaptability over the last 4 months.
MVIS acted quickly to keep Britain moving by making a virtually immediate jump to home working for all office staff as soon as it was advised to do so by the government.
Management acted quickly to keep their people safe, and the excellent MVIS team were forced to adapt to home-based offices whilst still delivering quality and service to a client base.
Staff meetings were moved to virtual hangouts via Microsoft Teams, and the delivery team were forced to adapt to new protocols to keep themselves, and their clients safe whilst out on site..
The ability to do this quickly and with a ‘can do’ attitude has left the company firstly in no doubt that they have the right team in place, but secondly, in a position to now further adapt to new requirements in terms of what their solutions can provide.
As the COVID-19 lockdown eased, retail stores throughout the country faced new challenges, one of the most important being the ability to communicate vital information to customers quickly and easily.
In recent months, MVIS have been working with the retail industry to develop ways they can apply their technology to solving these new challenges, helping to clear up the confusion that customers were facing as more businesses were granted permission to open their doors once again.
The solutions for retail are all encompassing, with one of the world’s largest companies and biggest brands utilising MVIS units. Indeed, worldwide phenomenon Amazon has deployed 2 x MVIS VMS-C used at its distribution centre in Doncaster to give staff and visitors up to date information on site rules.
Additionally, 2 x VMS-A are being used at Middlebrook Shopping Centre in Bolton to direct customers around the site and advise of any changes to the layout due to Covid-19.
At the other end of the size spectrum, New Leaf Plant Centre in Dronfield, only a stone’s throw away from MVIS’ Matlock HQ reopened back in May but had an understandable number of concerns about keeping customers informed of critical information.
The VMS-A was advised and deployed by MVIS due to the size of New Leaf’s car park. The VMS-A is renowned for its impressive screen size: footprint ratio and is often deployed where units with a larger footprint cannot be.
With a rather large car park to display messages to and parking space at a premium, the VMS-A was the unit of choice over the smaller screened HD Compact due to its increased display size.
The MVIS VMS units are helping the aforementioned businesses to keep their staff and customers well informed, as well as keeping processes and practices from site deliveries to payment queues as efficient and stress free as possible.
MVIS Marketing Manager, Sean Brown said:
“It’s always great seeing new uses for our technology and the cornerstone of this is found in us having a good understanding of the needs of our client, regardless of whether it’s a huge global corporate entity such as Amazon, or a smaller local business such as New Leaf.
“Once we establish needs, it’s then working with our client on ways we can apply our solutions to them specifically.
“Building the relationships that allows us to understand these needs is where this starts. As we explore new industries, we are eager to highlight that we are not just in the business of ITS rental, but rather the business of relationships and service.”