Returning to the office safely with COVID-19

During the lockdown caused by COVID-19, the office staff at MVIS / Bartco UK have been working from home, but as the UK begins to get moving again, we have been hard at work in putting together ways that we can operate from the office, but with the ever present threat of infection being the main consideration in our minds. There are a number of a departments within our organisation that have always required a degree of on-site presence, from the manufacturing team with Bartco UK to the delivery team for MVIS; it has been important for our team to be trained in, educated in and actively practicing measures that will help keep  them safe and reduce the spread of the virus.

Some of the infection control measures we have implemented have been extremely strict, putting intense demands on our team on top of already demanding roles, especially regarding health and safety. However, it is this aptitude towards skills development and adherence to compliance that has worked to our teams’ advantage, allowing them to learn the new skills they need to operate safely whilst already being mindful of health and safety. These measures include-

  • Disinfection of all collected units on arrival
  • Limited delivery / service vehicle sharing with mandatory masks if sharing
  • Mandatory disinfection of all surfaces touched & shared facilities
  • Hand sanitising stations located throughout the buildings
  • Perspex screens dividing workstations
  • Daily temperature readings
  • A complete layout change to the building, including repositioned desks and relocation of marketing office and doors to control the flow and direction of foot traffic
  • VMS deployed in strategic locations for safety information or no access
  • All external doors & windows left open when people are in the building
  • Withdrawal of shared utensils and pots
  • Table and canopy built outside to allow for socially distanced meetings across departments
  • Repainted the workshop floor to mark out personal working ‘bays’ stationed 2m apart
  • Second workshop set up in our storage facility, Unit 19, to allow for social distancing
  • New ‘snap cabin’ recreational area for the workshop team, further segregating the use of shared facilities
  • Personal headsets for phones rather than using the handsets
  • Daily Microsoft Teams meetings updates
  • Visitor entry restrictions marked by VMS
  • Placement of workplace safety signage to remind employees to wash and sanitise hands
  • Weekly risk assessments of all areas to ensure we adhere to the ever-changing rules of COVID

The layout change is not small; it’s been a major renovation project to our office that has involved blocking old entrances off and making news ones to better facilitate the safe flow of people from one section of the building to another.

Our office’s new layout has seen the building divided into territorial ‘pods’, separating departments and ensuring that the staff who are required to share a space do not come into potentially infectious contact with any more people than is required.

In establishing set entrances, exits and pass through routes for each pod, we can limit our areas of concern to shared facilities such as toilets. Outside each pod we have installed hand sanitising stations that staff must use when moving from one pod to the other and masks must be worn by all staff when outside of their pod.

In line with the government guidelines, we recently began to phase in some of our office staff who wanted to come back in as the lockdown measures ease. To allow this to happen safely, we require each member of staff to take a temperature test daily when they enter the building. This helps both the company and our employees take early steps in the event that any of our team are displaying a fever, and by taking these measurements daily, we have comparable and consistent data that would help to identify a fever, or unusual personal temperature as soon as it presents.

These constant reminders scattered through the office, the drastic change to our work place layout and the steps we are having to take as individuals serve as a system that not only help keep our team safe, but also help them feel safe, allowing them to still work productively without unnecessary anxiety.

As you can see, the office now features new, higher desks with ergonomic stools and mats placed under for foot comfort. We took the opportunity during the renovation to make sure that workspaces helped to promote a healthy and active lifestyle, and these stools help to correct posture and improve our employee’s standing health.

Every member of staff has been well equipped too. Upon return to work after lockdown, everyone has been given protective visors, masks, a packet of antibacterial wipes and another bottle of hand sanitiser. The desk layout within the pods have been positioned to ensure maximum efficiency between departments that require any form of interaction.

Critically, however, we are not forcing anyone into the office who is not required to be, minimising the number of people that are sharing the facilities and space, therefore minimising the risk. Indeed, those who have come back either wanted to or were required to by their role. With the measures the company has taken, we can accommodate these members of staff in the building by taking the measures that are required to be COVID compliant.

The effect of this gives our team a ‘no pressure’ approach to the situation that lets them to take control of their own health, both mental and physical, allowing them to return to work in the office when they feel comfortable.

These measures would not have been possible without the use of systems such as Microsoft Teams. Teams allows our staff to maintain a strong level of communication by using online video chat to conduct our normal business discussions.

In order to allow us to use Teams in this way, some of our staff had to undergo training, which was a fairly routine procedure for MVIS and Bartco UK staff, who take part in training regularly as a vital factor in staff progression. 

As training underpins our approach to our staff and our business, so too it underpins our approach to COVID-19. Our employee’s aptitude for development has been a big advantage for helping to keep the company operating smoothly and to keep Britain moving, and most importantly of all, helping to keep themselves and others safe.

 

 


VMS could be key to ensuring social safety with queue management solutions

Social distancing and safety – where are we heading? We know things cannot simply just ‘go back to normal’ but at some point, we really want our normality back.

As the world continues to develop and mould best practice beyond the impact of Covid-19, social and public safety now comes to the fore perhaps more than it ever has before.

As we evolve with COVID-19 in our lives, our use of technology evolves with it, offering new and helpful ways to not only combat the virus, but also offering new ways we can live with it.

When we change our lives to accommodate the situation, how do we continue to keep people safe?

MVIS: Utilising VMS

As has been seen at major events across the UK, variable message signs can play a significant role in enhancing public safety. From crowd control information to vital emergency messages, rapid delivery of key information enhances the ability to spread the word.

MVIS have been working hard with a wide range of industries, including the retail sector, to develop new products using their technology in order to help with the effort, establishing ground-breaking solutions for problems that didn’t exist in such scale only a few months ago.

MVIS’ VMS units ease of deployment, coupled with the rapid ability to programme and change messages can greatly aid important information delivered publicly, and as a result, increase public awareness and safety.

MVIS has provided units for the London 2012 Olympics to name just one of many other events that involved densely populated areas and arenas.

As protocols develop following the impact of Covid-19, MVIS’ VMS solutions have a number of safety boosting applications.

Testing Centres: VMS Information System for Traffic Queue Control, Information and Data Collection

The MVIS Testing Centre Queue Management Solution has been developed to assist with managing and marshalling an increased level of traffic at the UK’s COVID-19 Testing Centres.

Key Benefits of the system include:

  • Providing estimated wait times – already proven in traffic management and the events industry
  • Reduce the need for as many physically present marshals, keeping people safer
  • Direct public, visitors and staff clearly and easily using tried and tested traffic management solutions
  • Products are solar powered and easy to update remotely via a web-based platform
  • 24/7 support available to assist with placement, deployment and VMS message screen content
Marshalling & Traffic Queue Control

Variable Message Signs (VMS) can be strategically deployed to marshal queuing traffic management requirements.

MVIS units provide the ability to update estimated wait times remotely via phone or PC application in a matter of seconds, enabling prime responsiveness to peaks in demand.

Using VMS to display estimated wait times for queues is a tried and tested calming measure on the road network, at events and in the hospitality industry. The reduction of human to human interface is key in boosting public safety for the foreseeable future.

Data Collection: Inform future operations, help with planning, and highlight areas of risk.

Using the discreetly integrated data collection radar, you can use MVIS VMS units to collect and report on trends regarding:

  • Speed
  • Dates
  • Times
  • Levels of traffic

Data uploads to MVIS servers every hour and can be downloaded by users at any time.

 

Outside your vehicle: VMS Information System for Queue Management & Crowd Control

The MVIS Social Distancing Queue Management Solution has been developed in response to COVID-19 and the social distancing measures that have had to be taken by the UK.

Whilst developed with the struggles the retail industry is facing in mind, this solution can be applied to anywhere
there may be need for queues under emergency or social distancing conditions.

Key Benefits

  • Providing estimated wait times – already proven in traffic management and the events industry
  • Communicate important information to customers fast and remotely in unprecedented times
  • 24/7 support available to assist with placement, deployment and VMS message screen content
 
The question: How?
Indoors: HD Compact Variable Message Signs

Highly portable HD Compact VMS are strategically deployed alongside the queue to inform customers of estimated queue wait times and the store’s social distancing policy.

 
Outdoors: VMS-A

The solar powered VMS-A is placed near the car park or the car park entrance, alerting drivers and customers of new opening times and other important information.

Alert waiting customers when it is their turn to avoid issues with click & collect systems.

We spoke with Anne Ashman, MVIS General Manager about these solutions that can provide key boosts to public safety.

Anne told us:

“We’ve developed a number of solutions that can be deployed and implemented both in and outdoors, across a number of sectors and environments to benefit both vehicle users and individuals outside of vehicles.

“Certainly, for the foreseeable future, social distancing safety protocols are going nowhere, and we must all be extremely vigilant and thorough. The more detailed information delivered within society without the requirement for human interaction can only be of benefit to public health.”


Source: highwaysindustry.com


Using ITS Technology for Crowd Control

COVID-19 has presented a number of issues for councils and those who manage sites open to the public. 2020 has seen some of the biggest changes to the way we operate as a society in our lifetimes and as a result, our needs changes with them.

Traditionally, portable ITS technology such as Variable Message Signs (VMS) or CCTV have been deployed and used for traffic management and events, offering important information that people need to stay safe. 

The use of our technology for crowd control is not a new idea. Indeed, we have always applied our solutions to applications that require the management of pedestrians. A large part of this is found in the events industry, where our portable VMS, CCTV, ANPR and Data Collection solutions have been used with great success. Our products have been tried and tested on some of the biggest events in the country such as the 2012 OlympicsBrighton PrideV FestivalSilverstone and The Grand National.

However, in the wake of the pandemic, the risks presented in public areas becomes a major concern for everyone. In these areas, we can use our technology for the same applications they were designed for, but with a different focus, helping us live in a world with COVID-19 safely. 

Important Notices

One of the key uses of our technology is to communicate.

Our solar powered, portable signs offer a platform to communicate to the public at a time when information is critical. With a range of signs in different sizes, our portable VMS are an ideal solution for public safety information, such as enforcing social distancing, closing roads or buildings, or even establishing lockdown barriers – if it comes to that. 

A world with COVID-19 remains unpredictable and one of the biggest issues with that, is the information keeps changing. 

No sooner had councils and businesses purchased static signs enforcing a 2m distance policy, the government lowers the policy to 1m, producing waste.

Using a VMS, the message can be changed in seconds without even needing to be on site.

This versatility – along with its portability – offers incredible added-value to the unit. 

Another issue we are facing is the abuse of some of the UK’s beauty spots. The heatwave towards the end of June 2020 spelled a disaster for our seasides in Bournemouth, Exmouth and other areas, which were swamped with visitors who brought with them a lot of litter.

By deploying one of our signs in these beauty spots, it serves as a visual reminder for visitors to take their litter home with them.

 

Wayfinding / Marshalling 

With such a huge disruption in the way we move and certain businesses phasing in their reopening, there is a lot of confusion for travelers and shoppers right now. 

Portable VMS can be deployed to help clear up this confusion by directing people to the right places, or announcing reopening. 

A common application we see in events, our signs deliver a clear message in text or pictograms that can’t be missed.

 

Queue Management

Our journey time solutions help to combat traffic queues by relaying estimated journey time to the driver so they can plan accordingly, helping to minimise frustration and confusion on our roads. 

Tom-Tom Journey Time Solution 

With the successful use of estimated queue times in the hospitality and events industry as a queue calming measure, we can apply this logic to the use of our signs on the high street, for example.

Our HD Compact VMS offers a solar powered, portable VMS with a small footprint that would apply perfectly to a queuing system, helping keep order in busy retail or service areas. 

 

Surveillance / Enforcement

The Visitor Information & Management System uses an effective combination of our portable, solar powered VMS and CCTV  to offer a surveillance / feedback system for site managers. Opening up the ability to monitor their scope of responsibility, site managers can react to issues by updating the sign via browser or our app to remind visitors of the rules, or indeed that they are being watched, for example. 

Using these products together in this way helps to bring out the best of both solutions, forming a highly effective site management system that can be operated remotely.   

 

Our latest CCTV solution, developed in partnership with 360 Vision Technology even offers incredible low light capabilities, which may be useful in areas where night time activity becomes a concern. 


For more information about our solutions or if you would like to know more about how you can use our products to help with crowd control, social distancing or queue management, please contact us via our contact form.

Alternatively, you can call us on 01629 580 570 to speak to one of our friendly team, or you can email us via sales@m-vis.co.uk.


Delivering New Solutions for New Problems

As the COVID-19 lockdown eased, retail stores throughout the country faced new challenges, one of the most important being the ability to communicate vital information to customers quickly and easily.

In recent months, MVIS have been working with the retail industry to develop ways we can apply our technology to solving these new challenges, helping to clear up the confusion that customers were facing as more business were granted permission to open their doors once again.

New Leaf Plant Centre in Dronfield, only a stone’s throw away from our Matlock HQ, reopened back in May but had an understandable number of concerns about keeping customers informed of business critical information.

The VMS-A was advised by MVIS due to the size of New Leaf’s car park. Indeed their site is quite large and could accommodate the footprint of a VMS-A easily, offering a larger screen than our HD Compact, which is the unit we would normally look to for such an application, especially in densely built-up areas where space is limited.

Phil Spencer, Manager at New Leaf commented, “The unit delivers a crisp, clear and concise message to customers which is highly visible and easy to read. It cannot be missed.”

The large space of New Leaf’s car park offered the perfect opportunity to deploy a VMS-A; it’s larger, 4-line, 5 colour display allowed for more complex messages and larger pictograms, further increasing the value of the solution to drivers as well as pedestrians.

The VMS unit helps New Leaf Plant Centre to:

  • Keep customers well informed, minimising inconvenience & confusion
  • Keep queues stress free and efficient as possible
  • Keep staff safe by communicating information to customers

Phil continues, “This sign has been key in delivering our core messages […] MVIS have been invaluable to our re-opening and has clearly reinforced our commitment to the Health & Safety of our staff and customers.”

He adds, “The unit was delivered promptly and set up quickly and efficiently by George with our message pre-loaded by the office and requires no maintenance by ourselves. It even switches on and off on its own. […] We are forever grateful to MVIS for the quality of service, support and quality of the product with its ability to deliver what we wanted every day without fail.”

On behalf of MVIS, our Marketing Manager, Sean Brown said: “It’s always great seeing new uses for our technology and the cornerstone of this is found in us having a good understanding of the client’s needs, then working with them on ways we can apply our solutions to them specifically. Building the relationships that allows us to understand these needs is where this starts. As we explore new industries, we are eager to highlight that we are not just in the business of ITS rental, but rather the business of relationships and service. We are very pleased this sign has proved so useful to New Leaf; their feedback has been very helpful in developing our solutions for the retail market.”

Learn more about this project > 


For more information about our solutions or if you would like to know more about how you can use our products to help with social distancing or queue management, please contact us via our contact form.

 

Alternatively, you can call us on 01629 580 570 to speak to one of our friendly team, or you can email us via sales@m-vis.co.uk.


COVID-19 High Street Social Distancing Solution

MVIS are proud to announce our latest solution ideal for helping densely populated spaces (such as high streets) cope better with social distancing and traffic management under COVID-19 conditions.

The high street can get busy very quickly, so it pays to be prepared.

Key Features

  • HD Compact: 28 x 28 matrix with 20mm pixel pitch, 560mm x 560mm display size
  • VMS A: 48 x 28 matrix with 28mm pixel pitch, 1344mm x 784mm display size
  • Ideal for text or pictograms
  • Low cost alternative to many data collection solutions
  • Solar powered, portable and easy to update remotely via a web based platform
  • 24/7 support, assisting you with placement, deployment and content for the VMS

HD Compact Variable Message Signs

Our HD Compact VMS offers users a solar powered variable message sign (VMS) with a very small footprint, making it ideal for environments that lack space.

This unit’s light weight and adjustable height makes it highly portable and versatile, especially considering the content can be updated remotely via our web-based portal or mobile app.

  

With a dual colour display (red & white), this unit is perfect for communicating safety information, instructions and closures with text or pictograms that can inform pedestrians and drivers.

This robust sign also boasts a solid design; with hidden cabling, the unit is secured against vandalism or accidental damage and benefits from the traffic data collection radar integrated in all our signs.


VMS-A

Like the HD Compact, the VMS-A offers users a solar powered, portable variable message sign that features many of the same key benefits.

Instead of a 2-colour display, the VMS A boasts a larger 5-colour display that can feature more complex messages but necessitates a slightly larger footprint than the HD Compact.

Ideally deployed for the closure of roads to allow staggered footfall, or to warn oncoming drivers of important alerts, the VMS A’s effect is compounded when used in conjunction with the HD Compact, ensuring visitors to the high street are informed every step of the way.

   


Resolve – an IT partner you can rely on

Despite working from home, MVIS and Bartco UK staff have been able to take their offices with them and carry on with their daily tasks, and it is partly thanks to Resolve that we are able to continue to carry on providing the highest quality service possible during the uncertain times which we are currently facing.

Resolve work with hundreds of SMEs and have seen firsthand the huge challenges companies have overcome in order to keep business afloat in response to COVID-19. During this time, having a reliable IT partner is more imperative than ever. 

Here at MVIS and Bartco UK, our IT systems are crucial to the business, as for the most part our departments rely on being able to access documents and essential programs as well as contact customers, suppliers and staff members easily.

By using Resolve as our IT support, we have been able to move most of our operations to a home setting with the exception of our delivery and warehouse team. Our systems were already online through our Cloud Server, which Resolve host, but there were issues with hardware that needed a quick solution and Resolve were on hand to help our staff and keep our team online so we can maintain the high standards we are proud to promote.

They have not only helped us to be fully operational under the new government rules, they have also made it possible for us to communicate within departments through video calls by setting us up on the communications platform, Microsoft Teams, which also allows us to communicate with 3rd parties who are also working from home.


Setting customer expectations with ITS technology

As the world changes in response to COVID-19, our use of technology changes with it, offering new and helpful ways to not only combat the virus, but also offering new ways we can live with it.

MVIS have been working hard with a wide range of industries to develop new products using our technology in order to help with the effort, establishing ground-breaking solutions for problems that didn’t exist in such scale only a few months ago.

One industry we have been working very closely with is the retail sector, who, in the wake of this have very different technological requirements to what they had only a few months ago. In a world with COVID-19, the retail industry has a big responsibility to society to do what they can to ensure that the virus is not being spread in their buildings.

As a result, stores around the country have started to adapt, installing measures to help enforce social distancing as well as for a range of other requirements. Needs related to increased demand with Click and Collect, new queuing systems and even communicating specific information such as ‘card payments only’ have become, at least in the short term, a huge priority for these businesses.  

In identifying these needs, MVIS and Bartco UK developed a solution and offer a wider range of products that can help with these issues. Possibly the biggest issue logistically that retail stores currently have is in relation to queue management. It is a well-known occurrence that increased queue time can also increase frustration and anxiety in customers, which is not ideal customer psychology, especially when shoppers are already anxious and nervous.

Providing waiting customers with estimated queue wait times has already been proven successful in traffic management applications and the events industry, however it’s not usually an issue faced by the retail industry. With this in mind, our new Queue Management Solution offers the retail industry a solid solution under COVID-19 conditions using our range of VMS.

The Queue Management Solution uses our dual-colour HD Compact VMS (variable message sign) to communicate queue wait times to waiting customers in conjunction with our solar powered VMS-A to communicate information to drivers. The HD Compact’s portability and small footprint makes it an ideal queue management solution, especially in areas where space is limited. When placed strategically along the side of the queue, stores can keep customers informed and manage their expectations to help minimise frustration before customers enter the premises.

Queue management can also be achieved using the VMS-A in areas with more space. Whilst the HD Compact’s selling point is its small size, the VMS-A allows for more complex messages and may also reach a larger number of customers due to its size, making it ideal for car parks and larger stores. Such messages may encompass new store opening times, the store’s social distancing policy or other important information.

The use of the VMS-A in this solution can also help to keep customers informed every step of the way with their visit, being able to be used for a wide range of aspects such as traffic control and pedestrian marshalling.

One of the most innovative uses however has been found in the support of increased demand of Click and Collect, which, in the absence of any customer information, can descend into chaos easily. Using our web-based platform, site managers can update the sign’s message within seconds to call forward the next customer when their order is ready.

Whilst we learn to deal with COVID-19 both as an economy and as a society, more technological solutions will be employed to help us deal with the hostile circumstances we find ourselves in. This solution, and those we have developed alongside it, represents a step change in how we continue to use our technology to keep Britain informed during a time when information is of critical importance.


For more information about our solutions or if you would like to know more about how you can use our products to help with social distancing or queue management, please contact us via our contact form.

 

Alternatively, you can call us on 01629 580 570 to speak to one of our friendly team, or you can email us via sales@m-vis.co.uk.

 

 


Setting the safe example

Many weeks on from the initial COVID-19 outbreak and businesses all over the world are figuring out ways to adjust to the evolving situation. One of the biggest aspects of human life to have suffered is social contact, with not just our social lives plunging into isolation, but also many people’s work life, which makes things very difficult for companies who are looking for ways to operate safely in this hostile climate.

Since the beginning of the outbreak, MVIS have gone to great lengths to ensure the safety of our staff, from implementing ‘work from home’ measures to furnishing staff with PPE and ‘care packages’ containing hand soap, tissues and other important items. However, when the health and safety of your employees are at risk, you can never do too much to safeguard them.

One of the most important things businesses can do to keep their staff safe is to communicate with them, making sure they know the company’s social distancing policy like their lives depend on it.

An effective way of doing this is with variable message signs.

Because of this, we have deployed 2 of our VMS-A signs outside our headquarters to serve a range of functions, the first of which is to keep reinforcing the 2m distance policy to our employees using our signs as a vivid visual reminder.

Another application this deployment has served is in the warning to visitors against entering the premises, which is a huge unknown factor in any risk assessment under these conditions, especially for deliveries.

In recent weeks we have noticed an increasing interest in our signs to help businesses and other organisations with such requirements.

There are a number of benefits in using a VMS for this purpose, one of them being the ease of updating, which can be done remotely via our web-based portal or mobile app.

Another benefit is the integrated data collection radar in the VMS, which establishes these units as a multi-functional solution that can collect important data at a time when we know so little about the impact of COVID-19 on our driving patterns.


For more information about our VMS or if you would like to know more about how you can use our units to help with social distancing, please contact us via our contact form.

Alternatively, you can call us on 01629 580 570 to speak to one of our friendly team, or you can email us via sales@m-vis.co.uk.

 


COVID-19 Social Distancing Queue Management Solution

Social Distancing Solutions using Portable VMS for Queue Management & Crowd Control

Our Social Distancing Queue Management Solution has been developed in response to COVID-19 and the social distancing measures that have had to be taken by the UK. Whilst developed with the struggles the retail industry are facing in mind, this solution can be applied to anywhere there may be need for queues under emergency or social distancing conditions. 

Key Benefits

  • Estimated wait times have been proven successful in traffic management and the events industry as a queue calming measure
  • Communicate important information to customers fast and remotely in unprecedented times
  • Our team will work with you to assist with strategic deployment, producing and uploading content and 24/7 support

Sign saying please obey 2m social distance HD Compact Sign saying STOP as a social distancing queuing system


HD Compact Variable Message Signs

Highly portable HD Compact VMS are strategically deployed alongside the queue to inform customers of estimated queue wait times and the store’s social distancing policy.

HD Compact for social distancing queue management HD Compact for queue management 


VMS-A

A solar powered VMS-A is placed near the car park or the car park entrance, alerting drivers and customers of new opening times and other important information.

 Portable VMS-A for queue management Portable VMS-A for social distancing vehicle and queue management

Alert waiting customers when it is their turn to avoid issues with Click & Collect, offering social distancing solutions for high risk retail applications using our VMS-A, VMS-C or HD Compact. 

Click and collect social distancing solutions for retail


See this social distancing solution in action with our case study at New Leaf Plant Centre in Dronfield. 


We offer a range of COVID-19 solutions using our portable variable message signs, CCTV and ANPR. These products bring a variety of benefits to all industries, helping businesses inform visitors, customers and employees of the building’s COVID-19 and social distancing polices before they even enter.  

For more information about our solutions or if you would like to know more about how you can use our products to help with communicating information to the general public, please contact us via our contact form.

Alternatively, you can email us via sales@m-vis.co.uk.

More information –

Variable Message Signs offer COVID Solutions to Retail

MVIS VMS makes Impact for COVID-19 Safety